In the coastal heart of South Carolina, where weather resilience and classic Southern style intersect, homeowners understand the value of investing in exterior improvements that stand the test of time. Amidst the humid summers, hurricane threats, and charming historical architecture, Palm & Pineapple Roofing and Exteriors has emerged as a trusted partner for home exterior remodeling in areas like Summerville, Charleston, and surrounding Lowcountry communities.
This in-depth article takes a closer look at the company’s reputation, services, expertise, and why homeowners across the region continue to trust them with their roofing, siding, window, and gutter needs.
Who Is Palm & Pineapple Roofing and Exteriors?
Palm & Pineapple Roofing and Exteriors is a veteran-owned home remodeling company based in Summerville, South Carolina. The company was founded and is operated by Richard “Ricky” McKenzie, a U.S. Navy veteran who transitioned from military service to construction management before starting his own exterior remodeling business.
His military background brings a strong work ethic, precision, and customer-first values to the company. With over a decade of experience in construction and project management, Ricky ensures that every project is completed with professionalism, honesty, and respect for the homeowner’s time and investment.
What Makes Them Stand Out?
1. GAF Certified Plus™ Contractor
Palm & Pineapple holds the GAF Certified Plus™ credential—an important certification in the roofing industry. GAF is one of the largest and most respected roofing material manufacturers in North America. Being a certified contractor means:
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They meet strict requirements for professionalism and reliability.
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They offer enhanced warranties backed by GAF.
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Their installations adhere to GAF’s high standards for product application.
This certification isn’t simply a badge; it offers real peace of mind to homeowners, especially in areas vulnerable to storms and extreme weather conditions.
2. Veteran-Owned Values
The owner’s military service isn’t just a backstory—it influences how the company operates. Customers frequently mention the professionalism, punctuality, and ethical approach shown by the Palm & Pineapple team. These values foster trust in a field where many homeowners have concerns about fly-by-night contractors or poor workmanship.
3. Customer-First Approach
Unlike national chains or volume-based contractors, Palm & Pineapple builds strong relationships with customers. The team conducts thorough inspections, explains options in detail, and works within the client’s budget and timeline. Many reviews highlight how they follow through on promises and communicate clearly at every step of the process.
Services Offered
Palm & Pineapple is not a one-trick pony. Their team provides a full suite of exterior remodeling services tailored to the needs of homes in the Lowcountry.
Roofing Services
Roofing is their flagship offering, and they handle both residential and light commercial jobs. Their services include:
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New Roof Installation: Asphalt shingles, architectural shingles, and other materials selected for durability and performance in the Southern climate.
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Roof Repairs: Quick and efficient fixes for storm damage, leaks, or worn areas.
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Full Roof Replacement: For aging or severely damaged roofs, they provide complete tear-offs and replacements with upgraded materials.
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Storm Damage Claims: Their team helps customers document damage and navigate the insurance process—an essential service in hurricane-prone zones.
Siding Installation and Repair
Siding plays both a protective and aesthetic role. Palm & Pineapple installs:
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Vinyl Siding – cost-effective, durable, and low maintenance.
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Fiber Cement Siding – moisture-resistant and fire-resistant, ideal for humid climates.
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Composite and Custom Options – for homeowners seeking higher-end materials or custom appearances.
Proper siding installation ensures homes are well-insulated, moisture-resistant, and visually appealing.
Gutter Systems
Gutters are essential to protect the roofline and foundation. The company offers:
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Seamless Gutters: Built on-site to minimize leaks and clogs.
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Gutter Guards: Reduce maintenance by keeping out leaves and debris.
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Downspout Solutions: Proper water drainage to prevent landscape erosion and basement flooding.
Many customers mention how well these systems perform during South Carolina’s heavy rains.
Window Replacement
Energy-efficient windows can significantly reduce utility bills and improve comfort. Palm & Pineapple installs:
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Double and Triple-Pane Windows
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Low-E Glass Options
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Impact-Resistant Frames
New windows also help block outside noise, enhance curb appeal, and improve home security.
What Customers Say
A company’s reputation is only as strong as the feedback from its clients. Verified online reviews highlight the following themes:
“Palm & Pineapple did a fantastic job on my roof after a major storm. They even helped with the insurance claim process and made sure everything was stress-free.”
“Our house looks brand new with the new siding. Their team was professional, cleaned up every day, and finished on time.”
“You can tell they care about their customers. They were upfront about pricing, and there were no surprises. The quality speaks for itself.”
On review platforms such as Google, BBB, and HomeAdvisor, Palm & Pineapple Roofing and Exteriors has consistently high ratings and positive testimonials. These are real homeowners in areas like Summerville, Charleston, Goose Creek, and Moncks Corner.
Built for Lowcountry Conditions
The coastal environment of South Carolina poses unique challenges—heat, humidity, heavy rainfall, and the ever-present threat of hurricanes. Palm & Pineapple designs and installs exteriors specifically to withstand these conditions:
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Roofing materials rated for high wind resistance
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Siding that resists rot, mold, and salt damage
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Windows that reduce UV exposure and withstand wind pressures
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Gutters that channel torrential rain away from the foundation
They don’t just install products—they install solutions designed for the Lowcountry.
Energy Efficiency and Sustainability
Palm & Pineapple stays current with trends in energy efficiency and sustainable building practices. Their roofing and window installations often include:
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Cool Roof Technology: Reflective materials that lower attic temperatures.
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Energy Star-Rated Windows: Reduce heating and cooling costs.
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Proper Ventilation: Extends roof life and improves air quality.
These upgrades are not only environmentally conscious but also practical for long-term cost savings.
Areas Served
Palm & Pineapple Roofing and Exteriors serves the broader Charleston metropolitan area, including:
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Summerville
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Charleston
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Goose Creek
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Moncks Corner
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Mount Pleasant
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Hanahan
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Folly Beach
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Isle of Palms
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Sullivans Island
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Ridgeville
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Edisto Beach
Their local roots mean fast response times and familiarity with regional building codes and architectural styles.
How the Process Works
Homeowners working with Palm & Pineapple can expect a streamlined process:
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Initial Inspection: A thorough assessment of the property to identify issues and options.
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Proposal and Estimate: Transparent pricing with a breakdown of labor, materials, and timelines.
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Scheduling and Permits: They handle all necessary documentation and local compliance.
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Installation: Carried out by trained crews with minimal disruption.
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Final Walkthrough and Warranty: Post-job inspection and explanation of warranty terms.
This end-to-end process shows a level of professionalism often missing in the remodeling industry.
Read Also: Best Prehung Doors vs Slab Doors: Which Is Right for You?
Conclusion
In a region where extreme weather and historical charm go hand in hand, homeowners need contractors who understand both durability and design. Palm & Pineapple Roofing and Exteriors blends military discipline, certified expertise, and genuine care for clients to deliver lasting results.
Whether you’re facing storm damage, planning a remodel, or upgrading for energy efficiency, this Summerville-based company offers the peace of mind that comes with working with seasoned professionals. Their long list of satisfied customers and certifications like GAF Certified Plus™ reinforce their standing as one of the Lowcountry’s top home exterior specialists.
For roofing, siding, gutters, or windows, homeowners in South Carolina can confidently turn to Palm & Pineapple Roofing and Exteriors—a name built on trust, quality, and service.
